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TELECONSULTATION · DHA LICENSED
Medical guidance by teleconsultation.
Remote consultation support for families who need quick guidance without immediately travelling to a clinic.
Remote consultation support for families who need quick guidance without immediately travelling to a clinic.
Most UAE insurances accepted Send us a photo of your insurance card and we will confirm your cover before you book.
Check my insuranceDHA Licensed
Home Visits
Live Support
Flexible Timing
Care is handled by qualified professionals with clear protocols and family-first communication.
You can message us first, explain the case and understand the right service before confirming anything.
The goal is simple: make care easier, safer and less stressful for the patient and the family.
What is included
Every family has a different situation. These are the most common things we can support with for teleconsultation.
Remote consultation
General medical guidance
Follow-up advice
Family questions
Next-step guidance
Referral advice if needed
Convenient timing
Clear communication
What families want
Faster guidance
Less unnecessary travel
Clearer next steps
Family reassurance
Who this is for
For non-emergency questions where you want medical direction.
For cases where initial guidance is needed before deciding on a visit.
For families who need clarity after care or treatment.
Before you book
Choosing home healthcare is personal. These are the concerns families usually have before starting.
If a physical visit is needed, we guide you clearly.
For emergencies, call emergency services immediately.
The goal is to help you understand what to do next.
How it works
A simple process designed to remove confusion and help your family start care with confidence.
Send us what happened, who needs support, where you are and how urgent it feels.
We recommend the right service, visit duration and next step before anything is confirmed.
A suitable professional visits your home and your family receives clear updates.
What families say
“Seen within twenty minutes on a Saturday. Prescription sent straight through.”
— Dubai Marina family
“Saved us a trip with two small children and a fever.”
— Mirdif family
“The doctor was thorough despite it being a video call.”
— Jumeirah family
“Told us plainly that this one needed a physical examination. Honest.”
— Business Bay family
“Follow up after the home visit without having to book again.”
— Al Barsha family
Shared with client permission. Names withheld for privacy.
Message us and we will guide you clearly before anything is booked.
Elderly Care
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Mother & Baby Care
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Physiotherapy
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Doctor on Call
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Palliative Care
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Bedridden Patient Care
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Medication & IV Administration
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IV Drip
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Dementia & Alzheimer’s Care
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Blood Test at Home
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Care for People with Special Needs
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Newborn Medical Care
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Postnatal Mother & Baby Care
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Night Nurse
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First-Time Parents Support
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NICU Transition & High-Risk Babies
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Breastfeeding & Feeding Support
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24/7 Newborn Nursing
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Newborn Hygiene & Daily Care
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Premium Home Nursery Service
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Elder Home Nursing
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Recovery After Hospital
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Dementia & Alzheimer's Home Care
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Parkinson's Home Care
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Bedridden Patient Home Care
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Palliative Care at Home
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Companion Care
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24/7 Elder Care
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Personal Care Assistance
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Family Peace of Mind Plan
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Premium Home Care
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Where we come to you
We attend homes, villas, apartments and hotels across Dubai and the wider UAE. If your area is not listed, message us and we will confirm quickly.
No. For emergencies, call emergency services immediately.
Yes, if needed and available, a home visit can be discussed.
Yes. Family concerns can be discussed during the consultation.
Anything needing physical examination, imaging or bloods. The doctor will tell you plainly and arrange a home visit or refer you.
In many cases yes, at the doctor's clinical discretion and within UAE prescribing rules. Some medications require a physical assessment.
Pricing depends on the length of visit, how often you need it, and whether the task requires a nurse or a carer. We quote in writing before anything is booked, never after the visit.
Some home healthcare is reimbursable depending on your policy and whether a treating doctor has prescribed it. We provide itemised invoices you can submit, but we cannot guarantee any insurer will pay.
Usually within the hour during operating hours, and often faster.
Yes for many common issues, though the doctor will ask for an in-person assessment where a physical examination genuinely matters.
In appropriate cases yes, at the doctor's discretion and subject to UAE regulations.
A phone or laptop with a camera, good light, a list of your current medications, and any recent test results if you have them.